An eSIM is a digital profile installed directly on your device; you don’t need a physical SIM card.

With TurTrip, buy your eSIM for Puerto Rico online, install it on your phone, and get connected without a physical SIM card.

Once activated, your eSIM automatically connects to the local networks operated by AT&T Mobility and T-Mobile USA, so you can use the internet in Puerto Rico throughout your trip without roaming charges or hassle.

Mobile coverage in Puerto Rico is very good in major cities and tourist areas such as San Juan, Ponce, Mayagüez, Caguas, or Rincón. You connect through leading local networks such as AT&T Mobility and T-Mobile USA, providing a stable connection for most of your trip.

Speeds may vary in remote or natural areas and on road trips, especially in the mountainous interior or on secluded beaches.

No. All TurTrip plans for Puerto Rico are data-only. To make calls over the internet, you can use apps that work with your mobile data or Wi-Fi connection.

Your eSIM for Puerto Rico lasts for the period included in your plan, such as 7, 15, or 30 days. The validity period starts when your eSIM first connects to a compatible local network in Puerto Rico, not when you install or buy it.

Keep in mind that all TurTrip eSIMs also have a validity period of 6 months. If you don’t use it within that period, your eSIM will automatically expire after 6 months from activation or last use, even if you haven’t used up your data plan.

All unlimited data eSIMs for Puerto Rico include unlimited data throughout your trip, so you can explore without worrying about losing your connection. Here’s how it works: you get 1 GB per day at maximum speed, ideal for smooth browsing.

Once you’ve used your daily 1 GB of high-speed data, your service stays active. Your speed is reduced to 1.25 Mbps, so you can still use WhatsApp, Google Maps and social media, check bookings, find restaurants, or read your email. You stay connected even after using your daily high-speed allowance.

Every 24 hours, your allowance resets automatically to 1 GB at maximum speed, without you having to do anything. Each day of your trip, you get a fresh high-speed data allowance to use your phone as usual.

Yes. For your eSIM to work correctly in Puerto Rico, keep data roaming turned on in your phone’s settings. There’s no extra charge: you’re using the local network linked to your TurTrip eSIM, rather than roaming with your regular carrier.

If data roaming is off, your device may not connect even if the eSIM is installed correctly. Turn it on before using data and keep it enabled throughout your trip in Puerto Rico to avoid connection interruptions.

Yes. You can share your TurTrip eSIM’s data connection with other devices using tethering or a mobile hotspot, such as a laptop, tablet, or another phone, as long as your device supports it.

Shared data comes out of your plan, just as it does when you browse on your phone. Video calls, browsing on a computer, and downloads can use data faster.

We recommend using your hotspot when needed and checking your usage in your TurTrip account. If you need more data during your trip, you can easily top up your plan at any time.

If your eSIM doesn’t connect when you arrive in Puerto Rico, don’t worry: a few simple steps usually fix the issue. First, make sure your TurTrip eSIM is selected as the line for mobile data in your device’s settings and that data roaming is turned on.

If you don’t connect right away, restart your phone or switch airplane mode on for a few seconds, then off, to restart the network search. Also check that a data limit or power-saving mode isn’t blocking your connection.

In most cases, these steps fix the issue within a few minutes. If you’re still offline, log in to your TurTrip account and contact our support team, who will help you resolve the issue as quickly as possible.

Yes, your TurTrip eSIM works throughout Puerto Rico, from San Juan and Ponce to El Yunque and the west of the island, as long as mobile coverage is available. In cities, larger towns, and tourist destinations, the connection is generally stable enough for browsing, maps, and messaging apps.

Although Puerto Rico generally has very good coverage, the signal may be weaker or speeds lower in natural areas, mountainous regions, or secluded beaches. This is normal and depends on your location, not your eSIM.

For trips to natural areas or road trips, we recommend downloading offline maps and planning your data usage, especially when visiting less developed areas.

Yes. The TurTrip eSIM for Puerto Rico works with banking, payment, transportation, and other local apps that need internet access.

You can use banking apps, Google Maps, transportation apps, hotel and restaurant booking services, and messaging apps such as WhatsApp during your trip to Puerto Rico. With a data-only eSIM, these apps work just as they do with a regular mobile connection.

Some apps may require SMS verification. You’ll receive the code on your regular number if you keep your physical SIM active. That’s why many travelers use their TurTrip eSIM for data and keep their regular SIM for important calls or messages, with secure and stable internet in Puerto Rico.

Yes. You can buy your eSIM for Puerto Rico even when you’re already on the island, as long as you have internet access to complete the purchase and installation, such as Wi-Fi at your hotel, a café, or the airport.

Delivery is instant, and you can install your eSIM on your phone in minutes. Once it’s installed, just turn on the eSIM line, mobile data, and data roaming to start browsing without visiting a store or buying a local SIM card.

Buying your eSIM for Puerto Rico online saves time, avoids lines, and lets you connect easily wherever you are, from San Juan to Ponce, Mayagüez, or El Yunque, with stable internet throughout your trip.